Delivery and Returns

We have a selection of wood and stone books that are in stock and will be dispatched within 1-2 working days. However, most of our wood and stone books are made to order and once you place your order we will be in contact with a delivery date.

Customs & Duty Charges

Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).

Returns

We offer FREE UK RETURNS.

Merchandise in a new and saleable condition may be returned for exchange or refund within 28 days of purchase. Items must be accompanied by the original documentation. This does not affect your statutory rights.

Personalised items cannot be accepted for exchanges or refunds.

Please ensure that all barkandrock.com returns are sent to Bark & Rock, 85 Island Farm Road, West Molesey, Surrey, KT8 2LN and are handled by an insured carrier. Bark & Rock cannot be held liable for any returned items that fail to arrive. Bark & Rock will not be liable for any customs or duties charges incurred when returning goods. 

Any goods that are returned outside of the return period, damaged or worn or sent without the original documentation will not be accepted and will be returned to the customer.

Customer Service